Cancelling your subscription
Click the Settings button in the top-right corner and select Account settings.
Go to Billing.
Choose to cancel your plan, and confirm.
What happens when you cancel
You keep your plan until the end of the period you've already paid for. Cancelling doesn't cut you off straight away — your subscription runs to the end of your current billing period and simply doesn't renew.
You won't be charged again.
Your projects and plans stay in your account. You'll keep access to them on the Free plan, though paid features like plan uploads and downloads will no longer be available.
⚠️ Plans renew automatically. Your subscription renews at the end of each billing period until you cancel it, so cancel before your renewal date if you don't want another charge.
Deleting your account
Deleting is permanent. You'll lose all access to your Maket files — projects, plans and images — and it can't be undone.
Click the Settings button in the top-right corner and select Account settings to open My Profile.
Select Delete account.
Confirm. You'll be asked once more, because this can't be reversed.
Deleting your account cancels your subscription immediately — you don't need to cancel first.
Common questions
If I delete my account, will it cancel my subscription?
Yes, immediately. You don't need to cancel separately.
If I cancel now, do I lose access straight away?
No. Your plan stays active until the end of the billing period you've already paid for.
Will I be charged again after cancelling?
No. Cancelling stops the next renewal.
I can't log in to cancel — what do I do?
Use Forgot password on the login screen to reset your password. If you still can't get in, email [email protected] and we'll help you cancel.